Aamir Khan

Led enterprise architecture and data strategy for a leading luxury retailer, overseeing technical transformation and governance across a vast portfolio of brands and markets.

• Directed technical transformation due diligence for a $130M regional Omnichannel and cross-enterprise program, ensuring strategic alignment and technical feasibility.
• Governed technical delivery of advanced Digital Commerce, CRM, and Retail System capabilities, impacting over 80 retail, hospitality, and automotive brands across 220 stores and 6 markets.
• Owned the Technical Transformation Roadmap, overseeing multiple technical systems, including loyalty, e-commerce, contact center, and enterprise architecture, serving as the primary contact for KPMG and other auditing activities.
• Drove the Gartner Training Programme for IT Professionals, mentoring the IT department and uplifting skillsets in Cloud, IoT, SD-WAN, and AI, adding substantial future business value.
• Managed a large matrix of vendor management teams, subject matter experts, and technology specialists, collaborating with systems integration partners to achieve project goals.

Managed large-scale infrastructure migration and delivery programs, providing critical oversight and governance for the divestiture of RBS's insurance arm to Direct Line Group.

• Provided critical oversight and governance for the Data Centre acquisition and application migration program, supporting RBS's divestiture of its insurance arm.
• Delivered comprehensive results for a core team, impacting 12,000 users, 300 applications, 6 core business areas, 41 regional sites, and 1,500+ production and non-production servers.
• Led Data Centre migration efforts, converting 80% physical estate to 80% virtual, significantly reducing Total Cost of Ownership (TCO) and physical footprint.
• Co-Chaired the Technical Design Authority, securing buy-in from all CIO stakeholders and achieving successful external audit review by KPMG for governance and stakeholder management.
• Won an internal bid against major external vendors (Capgemini, IBM) as part of a 3-person team, demonstrating a competitive and workable solution for data center migration.

Spearheaded enterprise architecture and design initiatives for the HBOS+Lloyds TSB integration, optimizing payment systems and infrastructure performance.

• Acted as Lead Infrastructure Architect for Stelink/Swift integration of LTSB+HBOS payment systems, overseeing a complete overhaul and re-deployment of environments handling ~£50 Million daily.
• Achieved a 100% uplift in Straight Through Processing (STP) and redeployed multiple environments, migrating from POWER4 to POWER5/6, enhancing system performance and scalability.
• Established benchmarks for Infrastructure End-to-End deployment, coordinating across Group IT and Business Stakeholders to ensure consistent, high-quality delivery.
• Managed IT Operations (ITOM) resources, profiling and vetting project teams of 5-20+ across high-level projects, accelerating integration and delivery.
• Led the deployment of the Falcon Debit Card Fraud System overhaul, saving the bank and customer base significant money while pushing mutual takeover capability.

Led infrastructure design initiatives, driving the architecture and implementation of critical banking systems to support strategic business growth.

• Directed the design and implementation of core banking infrastructure, improving system scalability and supporting a 20% increase in transaction volume.
• Developed comprehensive architectural blueprints for new IT projects, ensuring alignment with enterprise standards and future technological trends.
• Managed technical design reviews, collaborating with engineering teams to optimize system performance and reduce latency by 10%.
• Evaluated and integrated cutting-edge infrastructure technologies, enhancing operational efficiency and reducing hardware costs by 18%.
• Provided expert guidance on complex infrastructure challenges, ensuring robust and secure solutions for mission-critical banking applications.

Designed and optimized technical architectures for banking systems, ensuring high performance, security, and reliability.

• Architected scalable and resilient technical solutions for critical banking applications, supporting global operations and regulatory compliance.
• Collaborated with development and operations teams to implement architectural standards, improving system integration and deployment efficiency by 15%.
• Conducted performance tuning and capacity planning for key systems, ensuring optimal resource utilization and preventing bottlenecks.
• Evaluated and recommended new technologies, contributing to the modernization of the bank's IT infrastructure and reducing technical debt.
• Provided technical leadership in troubleshooting complex system issues, minimizing downtime and ensuring continuous service delivery.

Managed AIX systems, led critical IT projects, and designed robust disaster recovery strategies for a major airline.

• Managed complex AIX systems, ensuring 99.9% uptime for critical airline operations and reducing system-related incidents by 20%.
• Led multiple IT projects from inception to completion, delivering solutions ahead of schedule and within budget, enhancing operational efficiency.
• Designed and implemented comprehensive disaster recovery plans, reducing potential data loss and ensuring business continuity during outages.
• Provided expert consultancy on AIX infrastructure, optimizing system performance and enhancing security protocols.
• Coordinated cross-functional teams, fostering effective communication and collaboration to achieve project milestones and strategic objectives.

Specialized in AIX system administration and support, ensuring high availability and optimal performance for critical banking applications.

• Administered and maintained AIX servers, ensuring 99.9% availability for critical banking applications and services.
• Performed system diagnostics and troubleshooting, resolving complex issues efficiently to minimize operational disruption.
• Implemented AIX security patches and updates, enhancing system integrity and compliance with financial regulations.
• Managed system backups and recovery procedures, safeguarding critical data and ensuring business continuity.
• Collaborated with infrastructure teams to optimize AIX environments, improving system performance and resource utilization.

Provided specialized AIX technical consultancy, delivering expert solutions and support to diverse client environments.

• Provided expert AIX technical consultancy to clients, designing and implementing tailored solutions that met specific business needs.
• Conducted system performance analysis and tuning for AIX environments, improving operational efficiency by up to 25%.
• Managed complex AIX installations, upgrades, and migrations, ensuring seamless transitions and minimal client impact.
• Troubleshot and resolved critical AIX system issues, maintaining high availability and reliability for client infrastructures.
• Developed and delivered comprehensive training to client IT staff on AIX administration and best practices, enhancing internal capabilities.

Consulted on SP2 systems, providing specialized expertise for complex technical challenges and infrastructure optimizations.

• Provided specialized consultancy for SP2 systems, optimizing configurations and performance for high-demand client environments.
• Designed and implemented SP2-based solutions, enhancing system scalability and supporting critical business operations.
• Conducted in-depth analysis of SP2 infrastructure, identifying bottlenecks and implementing improvements that increased throughput by 15%.
• Collaborated with client teams to integrate SP2 systems with existing IT landscapes, ensuring seamless functionality and data flow.
• Delivered technical documentation and support, empowering client staff to effectively manage and maintain SP2 environments.

Coordinated RAIDiant Array product development and led test teams, ensuring high-quality storage solutions for IBM.

• Coordinated the development and release of RAIDiant Array products, ensuring alignment with product roadmaps and market demands.
• Led a dedicated test team, overseeing comprehensive testing cycles to guarantee product quality, reliability, and performance.
• Managed defect tracking and resolution processes, reducing critical bugs by 25% before product launch.
• Collaborated with engineering and marketing teams to define product specifications and ensure successful product integration.
• Streamlined testing methodologies, improving efficiency and reducing time-to-market for new RAIDiant Array features by 10%.

Provided expert consultancy for critical trade floor migrations, specializing in Murex on AIX/HACMP environments for investment banking operations.

• Successfully migrated complex Murex systems on AIX/HACMP, ensuring seamless transition and minimal downtime for critical trade floor operations.
• Optimized high-availability cluster configurations, enhancing system resilience and performance for investment banking applications.
• Collaborated with cross-functional teams to define migration strategies, adhering to strict financial industry compliance and security standards.
• Resolved intricate technical challenges during migration phases, ensuring data integrity and operational continuity for high-volume trading platforms.
• Delivered comprehensive documentation and knowledge transfer, empowering internal teams to manage and support new infrastructure effectively.

Managed complex systems and provided interface support for defense projects, ensuring operational efficiency and data integrity.

• Managed critical defense systems, ensuring 99.9% operational uptime and adherence to stringent security protocols.
• Provided expert interface support, resolving complex technical issues and ensuring seamless data exchange between systems.
• Collaborated with military personnel and technical teams to define system requirements and optimize performance for defense applications.
• Implemented system upgrades and maintenance procedures, enhancing system reliability and extending hardware lifespan.
• Contributed to the development of new system functionalities, supporting strategic defense initiatives and improving operational capabilities.

Designed and implemented robust technical solutions for banking systems, ensuring scalability, security, and alignment with business objectives.

• Developed scalable and secure architectural solutions for critical banking applications, enhancing system reliability and performance.
• Translated complex business requirements into detailed technical specifications, guiding development teams through the solution lifecycle.
• Conducted thorough technical evaluations of new technologies, recommending optimal solutions that reduced operational costs by 15%.
• Collaborated with stakeholders across departments to ensure architectural designs met both current and future business needs.
• Provided technical leadership and mentorship to junior architects, fostering a culture of innovation and best practices in solution design.

Provided specialized AIX and Business Continuity Planning (BCP) consultancy, ensuring resilient and high-performing technical architectures for investment banking.

• Architected and implemented robust AIX-based solutions, optimizing performance and stability for critical investment banking platforms.
• Developed and managed comprehensive Business Continuity Plans (BCP), ensuring 99.9% system availability and rapid recovery capabilities.
• Provided expert technical guidance on AIX infrastructure, resolving complex issues and enhancing system security posture.
• Collaborated with IT and business units to integrate BCP strategies into overall disaster recovery frameworks, minimizing potential financial losses.
• Led technical reviews and audits of existing AIX and BCP systems, identifying vulnerabilities and recommending improvements that enhanced operational resilience.

Awarded for the successful outsourcing project. (Referenced: http://www.noa.co.uk/files/827.pdf, http://awards.insurancetimes.co.uk/ita-15/2015-categories/)

Winner for Major Migration Project (Direct Line Group & Capgemini) to separate all technology from Royal Bank of Scotland Group, establishing DLG's data centre capability, migrating over 300 applications and 3000 interfaces, mainframe, WAN/LAN, and building a private cloud infrastructure.

Recognized for contributions to the Separation Programme - Site Winning Team.